Thursday, 25 August 2011

Capitalism Will Eat Itself

Before I started working in Japan, I made a pledge to continue writing this blog. It's been a long time since I last posted, but I'm back.

Work has been taking up a lot of my time and energy and whilst I have been finding my new job quite satisfying in some respects, I haven't forgotten the thoughts that drove me to first create this blog.

Now that the novelty of a new role has begun to wear off, I've been thinking more about the future, for the industry and for myself.

Then I came across this perfect illustration of the marketing will eat itself principle in Management Today, the perfect cue for me to start posting again:

Consider: three years after the Great Crash there is still no recovery in sight. Indeed, savage cuts administered by 'advanced' economies to slash deficits incurred to save the banks are bringing citizens onto the streets. The euro is in crisis. The increasing incidence and severity of financial crashes, lurid accounts of corporate wrongdoing, unsustainable inequalities, increasingly volatile commodity prices and the plunging reputation of business all point in one direction. US-style capitalism, sums up Roger Martin, dean of Toronto's Rotman School of Management and author of Fixing the Game, a forceful critique of today's state of play, is in danger of rotting out its moral core and destroying itself from within.

Monday, 28 February 2011

Empathy - Entropy

Is society making progress?

The research project I carried out into ethical consumerism was in many ways pretty depressing. But a comment made in one of the groups stayed with me and painted a more positive picture.

The belief expressed by this guy - and shared by the rest of the group - was that if you look at history, then things are getting better. Compared to the olden days people treat each other with more respect, they empathise more with each others plights, they're more tolerant of differences. Technological progress has been accompanied by moral progress.

This seems largely true. And I think on some level most people believe in it. It's the 'arc of progress' that underlies much of the modern project. We are slowly but surely making things better.

In The Empathic Civilisation, Jeremy Rifkin takes a look at the history of (mainly Western) society through this len and finds that indeed, it seems we have become more empathic towards each other. Technology has actually allowed a reorganisation of our social lives, helping to enable a greater sense of ourselves as individuals and as a consequence better able to empathise with other similar individuals. He identifies several periods in the past where there have been 'empathic surges' based on technological innovation, from the Babylonian introduction of agriculture to the industrial revolution.

However, progress is not without a cost. Rifkin also shows how the progress that has been made has relied on using scarce resources. So that the same innovations that allowed more efficient farming eventually ruined the very land it was initially able to make more fertile by reducing its mineral content and flooding it with salt. The heavy reliance on wood during the late middle ages that allowed a flourishing of life - and of greater empathy - eventually led to a depletion of the resource on which so much life was based. The systems that we rely on for the energy that has allowed us to flourish are finite and tend towards entropy.

We are now of course facing the biggest entropy bill of all, having in the last 150 years used up so much of the energy stored in the earth over the course of millions of years, possibly seriously destabilising its climate in the process. As the earth's resources dwindle, we face a rapidly growing population, all wanting to achieve the living standards that they have seen people in the West enjoying for the last 50 years.

So whilst I sympathise with the idea that we're making progress - and even that I question because whilst empathy may be getting 'wider', it's also arguably getting 'thinner' - the bigger question is if we have much time left to make the progress that it seems we could be capable of?

Photo by Chris Berle - http://www.chriseberle.net/

Tuesday, 22 February 2011

Smart Casual: Work encroaching into life

I had a conversation with my classmate today about 'smart casual'

To her it was the perfect style. She could go to work, then go out after work and feel dressed appropriately for each occasion.

Fair enough. A perfectly respectable and understandably pragmatic view.

Not my view though.

Whenever I'm not at work I like to dress casually. When I'm at work, I'm happy to dress smartly and put on a suit if needs be.
Anything in between feels like an unhappy halfway house.

My classmate asked me if I really wanted to keep my 'work' and my 'life' separate?

The trouble is for me that 'smart casual' feels like work values encroaching onto my personal life rather than the other way around. I want a more happy marriage between my 'work' and 'life'. But for me, that means doing work in clothes that I like to wear.

Maybe it really all comes down to a question of style and associations. After all, smart casual suits my classmate and for my friend I'm guessing it represented sophistication and to a certain extent glamour. For women in general, there seems to be a lot more flexibility, a lot more choice and a lot more expression when it comes to dressing for the office.

For me though, the whole idea smacks of corporate values and 'business as usual. Its the illusion of wearing what you want at work. Its work trying to make itself appear more friendly and relaxed and personal when in reality its no such thing. Its work trying to pretend that its no different from your private life. Its work trying to make its values the center of your life. And it requires the purchase of a whole new wardrobe for the privilege.

To be continued...

So it looks like I am going to be starting a new job soon. In Market Research. That will no doubt stoke up all the old existential fears. And leave me feeling rather less than satisfied again.

On the other hand, it will pay the bills. I plan to approach it like Sisphyius and take what I can from the experience. It will no doubt be temporary.

In entering into this necessary but compromising bargain I want to make one commitment to myself. Although I will no doubt have much less time on my hands, I want to keep this blog going. Even if it is just the occasional short ill thought out rant. This is my release valve and also a stimulus for my thinking. It represents the hope that there is a better way of doing things. It may one day get me there.

I have been asking myself whether I should make this blog public. In favour of the idea has been the (probably rather naive) hope that it could help me find the kind of job that I would be happy doing. Maybe one day that will still be the case.

What was holding me back was the perhaps more realistic notion that what I value in my personal life and what I should be perceived to value at work are not quite the same thing. And that I would be best off holding a piece of myself back. And that I don't want to have compromise what I write here.

Now that I'm about to start working again I'm glad that this is the path I've taken. Now whatever happens here, I will always have a place here to reflect on how I really feel...

Sisphyius and learning to love absurdity


In thinking about the distinction between 'work' and the stuff that we do at most 'jobs' I keep thinking back to an image left with me by Michael Foley's Age of Absurdity.

Even those not familiar with the name Sysphius probably know his story. A Greek king punished by the Gods to roll a huge stone up a hill each day for the rest of his life.

In many ways life is much like this. It's absurd. Trying to find real a depth of meaning is a recipe for frustration. But its all we have. And its through developing an appreciation of the process that we can find some satisfaction.

Life may be like rolling a huge stone uphill each day. But if we truly feel each contour of the rock, feel each sinew of our muscle, truly throw ourselves into this pointless task, then we might just get something out of the experience.

If I ever get a tattoo, then this will be it. But for now, I think I'd be well advised take a leaf out of Sysphius's book, stop tying my self up in knots about the futility of it all and try to get as much as I can out of a job well done.

Maybe ranting about work and life will one day get me somewhere?

Given the jobs I've had perhaps I shouldn't be complaining about work. All things considered, I've been pretty lucky. I've worked with good people, with genuine interest in their work. It's been intellectually involving, with lots of variation. Its given me the chance to use my brain and meet interesting people.

But still there's still been something gnawing at me. I've been unable to shake the sensation that it all could be done so much better. That I'm unquestionably participating in a system that is wrong at its core.

Maybe I'm caring too much. Maybe I'm doing too little. I definitely think I'd be better off if I just got on with it. But I can't get rid of this feeling.

The ironic thing is that I feel more ready than ever to apply myself to the hard work of something, yet I'm finding it harder than ever to find paid work that I actually feel is worth doing.

Maybe the conflict is to do with my particular industry. I've written before about how market research is essentially at the whim of it's clients. It can do very little to influence events. It can't lead by example.

But even more than that, there seems to be little room for moral conscience when there is potential business at stake. If someone is willing to pay for a market research to research something, then I can't imagine them turning the work down.

So where does this leave me?

I see two options. The first is to look for work with in a different industry. With the kind of company that a market research firm would usually work for. With the kind of company that actually has the power to do things differently. And the values to actually accomplish this.

The second is to create a new kind of research firm. One that takes a stand and only work with partners that it believes in. That plays a more active role in representing and empowering the consumer. That takes some lessons from anthropology and aims to break down the barrier between the 'subject' and the 'owner' of research.

At the moment I've got to admit that this sounds like a hopeless pipe dream. But could it be that this approach, one that tries to help create real value, that sees value in the interests of a wider range of actors that just its immediate client, that has a more long-term view, could also be good for business?

Probably not! Put like this its difficult to imagine anybody paying for this kind of service. But I can't help feeling that there's something to the idea. So for now I plan to doggedly pursue it just in case...

Sunday, 20 February 2011

Creep at work

In four and a half minutes this video gets pretty close to encapsulating all of my current existential fears about work. Brilliant.

Work and life and work and life and...

Should we 'live to work' or 'work to live'? A key question of our age. And the root of much of my personal existential anxieties.



Modern thinking seems to be dominated by two conflicting conceptions of 'work' and the role it should play in our lives.

The first idea is that our work and personal lives are two separate domains. They are ruled by separate concerns, needs and motivations. We should aim for a 'work/life balance' but we shouldn't 'bring our work home' or 'mix business with pleasure'. In effect, we're actually two different people depending on whether we're at work or at home.

The best account I read of this was by Michael Foley in his book The Age of Absurdity. I don't have the book handy but the impression it left is that we somehow put our more sincere feelings on hold when we step into the office. The workplace has its own set of (absurd and unwritten) rules and constraints. At its heart is the need to maintain a shallow cheeriness, a veneer of self/group-enforced 'workaday' pleasantries that makes the whole enterprise work-able (excuse the pun). To try to reveal one's true feelings in this setting would be nigh on impossible and almost definitely counter-productive.

Its an idea that I can definitely relate to. I suspect most others can too.

The second line of thinking is that we should essentially be living our work. Our work should be our reason to be and should be motivated by the same values that drive us in our private lives. It's an idea that has become increasingly influential as technology has made us contactable any where, any place, any time, allowing work to seep into previously private corners of our lives. It appeals to idealists (and freelance social media 'gurus') because it holds out the promise to end drudgery and unite our lives. After all, 'If you choose a job you love, then you'll never have to work a day in your life'.

A difficult concept to argue with. But in my experience one that's even harder to put into practice. There just aren't enough good jobs to go around. For every fashion designer, doctor or astronaut, there are countless shelf stackers, call centre workers or office drones. But there's an even more fundamental tension at work.

Most jobs are not driven by the things that really motivate us - feeling loved, being a useful part of society, having purpose, getting better at stuff, fulfilling our potential. They may tangentially satisfy some of these needs but all as secondary to the real business - 'efficiency' for the purposes of making money.

So perhaps the problem isn't work itself but the kind of work we do at most jobs?

Wednesday, 16 February 2011

Killing Time At Home

Still not sure what this film is trying to say but it gets me every time. Video and audio are both amazing but it's the story that does it. So much emotion packed into less than 3 minutes of animation...



Apparently it's been used in English lessons in schools across the UK. Amen to whoever decided to include this on the syllabus!

Tuesday, 15 February 2011

Facing up to the customer

One of the things that market researchers do is help people at the companies they work for meet with their customers. I wonder if this isn't in fact one of the most important things that researchers do? Could it be the basis of a kind of research that add real 'thick' value?

I'm reading a book called Made to Stick about how different messages can be made more effective or 'sticky'. One element that they identify as being important is that a message is 'concrete' - rooted in real stuff and not abstract concepts.

An idea that is truly concrete has 'hooks'. Like velcro, it is able to catch onto pre-existing 'hoops' in our mind, stuff that we already know about and can relate to.

One story they tell is of a new brand manager at an American food corporation. When she started in the role she was given a folder of reports and statistics on her supposed customer all of which left her feeling none the wiser about they were actually like. Then her company arranged for her to actually spend a few days in the homes of some of the people who actually bought and used her product. That experience was so real that it led her to several insights about how to improve the brand offer and still informs how she thinks about her customer.

It's amazing how distant many people that work in big companies are from the customer they're trying to reach. Given this it's perhaps unsurprising that just a few days spent face-to-face - immersed in people's real lives, observing how they actually use the product, hearing their views directly - could form a more useful and lasting impression than any amount of second hand reports or statistics.

What's perhaps even more impactful about this approach though is that it humanises the customer, changing them from a statistic to a real life person and helping to build empathy. A company of employees who have looked into the eyes of the people they are selling to, encountered them in their own home, witnessed them playing with their children, is a company that is less likely to take cynical decisions.

In other words, meeting the customer shouldn't just about developing strategy. It's should be about creating human connections and situating what a customer does in a more social - and more empathic - setting.

Branded hypocrisy

So if hypocrisy can be good on a personal level could it also be true for businesses and brands?

I've done a lot of work in the past with one of the major mobile phone manufacturers. This company has one of the CSR records in the business, way above its peers in terms of both environmental and social behaviour. I know that this was driven by authentic beliefs in the boardroom, a real desire to do their bit.

Now talking about ethical initiatives alone is't going to sell. People are on the whole just not that interested. But a lot of these 'ethical' initatives were also very innovative - in terms of say new materials or new ways of using the mobile - and could easily have fed into wider technological credentials. They felt right for the brand and would have made sense out in the open.

By now you may or may not have guessed that I'm talking about Nokia. But even if you did guess then I bet it was just based on a vague feeling and nothing concrete.

Because Nokia never made anything of these virtues. They were afraid of being called hypocrites. They knew that whatever they said, there woud still be some people who would find fault with them for being part of an industry built on a business model that encourages people to replace their handset every year.

Just like on a personal level, businesses are never going to be perfect. As we come to recognise that we're pushing the planet to its ecological limits, the very idea of consumer capitalism seems shaky. Businesses are part of this old model. But still some are doing it better than others.

Companies that are doing things better should be shouting about it. It takes guts to stick your head above the parapet but it's about starting a conversation around the impact of your industry and showing what you're doing to improve things.

The playing field is shifting and brands who have a head start can lead the conversation and help shift it further, giving competitors an increasingly tough time to keep up. Smart brands are realising that this way the future lies, Nike being one example of a company that's beginning to do this quite well (see http://www.nikebetterworld.com/ for an example).

Nokia had a chance to do this some years ago and unfortunately passed it up. Maybe it was just too early then. Maybe they bottled it. Whatever the case, they probably still have the credentials to make something of their values.

Some might say it's too late. After all, 'values' are no substitute for a lack of exciting products. If Nokia want to stand for more than just the 'original mobile phone' and a new deal with MS then they need to give their staff and customers something to believe in. Talking about their values and what they're doing about them could help galvanise the company, whilst at the same time putting pressure on competitors.

More than that though, if Nokia really want to follow through on their beliefs, then talking about how they're trying to solve the problems in their industry is surely the right thing to do. Even if it does make them a bit of a hypocrite.

Monday, 14 February 2011

Is hypocrisy better than the alternative?

Is being a hypocrite always such a bad thing? Or could it sometimes be better than the alternative?

I reckon that being a hypocrite has got a petty bad press. The notion that we might think and do conflicting things has been given pretty short shrift. It's been taken as a demonstration of 'falseness' - a cardinal sin when you believe in the idea of a single united self. Nobody wants to think of themselves as a hypocrite.

In a recent interview with Jonathan Safran Foer - the author of Eating Animals - he makes this point in relation to vegetarianism.

The food industry is the single biggest contributor of climate change gases, bigger even than transport. The head of the IPCC -Rajendra Pachauri - has recommended cutting back on meat intakeas the one action that everybody could take to personally mitigate their own contribution. Not to mention the inhumane conditions in which most animals are kept in order to keep costs down. This at a time when we are starting to appreciate that animals aren't the 'soul-less automatons' that we have for so long assumed them to be.

The more you know about the story behind how our meat is produced and the consequences of it, the harder it becomes to justify eating so much of it. Eating meat is increasingly a moral choice.

That puts a lot of people - me included - in a difficult situation. We like eating meat. We've been doing it pretty much guilt free for years. Everybody else eats meat. And now we're being told the rules are changing?!

It can feel like we're left with two choices. Stop eating meat entirely. Or continue as we always have done.

There is of course a third choice - to cut back on meat - but this involves thinking of ourselves as hypocrites. We need to agree that eating meat is no longer really something we should be doing but continue doing it anyway for our own pleasure.

I agree with Foer here, that this is not something that we generally like to do. It involves an acknowledgment that we're not living up to our own standards. We would rather bury our head in the sands and carry on as normal. Or make up all kind of justifications about why we can't do it. We're too busy. We don't like vegetarian food. Meat is just too damn tasty.

So I for one am now proud to be a hypocrite on this issue. Each time I eat meat, on some level I feel like I'm making a bad choice. With that acknowledged, perhaps it'll help my behaviour to catch up with my conscience.

Because it's true what they say... nobody likes to think of themselves as a hypocrite.

Thursday, 10 February 2011

A Scenic World shared by people who've never met

A brilliant fan made video to Beirut's Scenic World...



And read the comments below for a touching reminder of how social media can create touching little encounters and provoke real feelings... between strangers

Warning: Thanks to Sony Music Entertainment you will not want to watch this video

I've recently been watching the 3rd series of a comedy called How Not to Live Your Life on YouTube. If you haven't already seen it then do, if only for the final episode of the series in which there's an amateur dramatics production of Top Gun: the Musical.

Oh and it also guest stars Noel Fielding from the Mighty Boosh and contains references to Penge. What's not to like?

Here's a little sample...



Yes that's right. The video has no audio. Thanks to Sony Music Entertainment (Don't worry though, you can watch pretty much all of the rest of it here)

I actually managed to watch the video somewhere else and in one of the party scenes Rock the Casbah by The Clash plays in the background. The Clash happen to be signed to Sony Music. Bye bye sound.

The last time I came across this was when I was watching the BBC4 documentary Krautrock, a brilliant and engrossing as much about the rebirth of German culture after WWII as the amazing characters behind Kraftwerk, Can and Neu amongst other bands. But be warned. Sony, in their wisdom, have requested the removal of the sound from the final part of the film because it contains a snippet of a David Bowie song.

So having already invested 50 mintes of my time I was left feeling seriously let down.

This kind of behaviour by Sony is so counter-productive it makes me want to go and download the entire Clash back catalogue just on principle (I don't need to because I pay a monthly subscription to Spotify).

The most stupefying thing is that Sony are actually paying someone to police videos on YouTube and piss off potential customers. It's like they're intent on running their business into the ground rather than adapt a new media landscape.

I've actually met people who work for Sony who recognise that there's no real future for the music industry if they keep on acting on tired old notions of ownership. But unless the people at the top get that too, they'll lose out to newer rivals who get that the rules have change about what constitutes value in the music industry.

More than science & mumbo jumbo

It's easy to see why some of the reviews of The Power of Now dismiss it as 'mumbo jumbo'.

A few years back I read a book with the same name that influenced me a fair bit. It was basically an argument in favour of sound reasoning, a rebuke to charlatans and snake oil salesmen and those who sign up to their theories. I remember that Carol Caplan - and her influence on the Blairs - and homeopathy came up quite a lot.

The bottom line was that we should put all our faith in reasoning and science.

At university some of my anthropology lecturers used to talk about science as just another way of looking at the world. I thought they were mad.

Science is about what's true and what's not. The evidence is all around us. It's created TV and cars. it's put a man on the moon. Gravity is a universal constant, right?!

I now see that I was missing the point. It was never about science being wrong. It was about what science ruled in and out as valid forms of knowledge.

The world seen through a scientific lens tends towards a rationalist and materialist viewpoint. It values certainty what can be proved. It is outward looking. It creates a division between us and the world.

What it has tended to ignore is our own subjective experience of the world. After all, our basic experience of life can't be examined by others or subjected to experiments. It can't be proved or objectified.

Yet it is the most basic element of our experience.

We live with it everyday. It is the lens through which we see and understand the world. It frames our understanding of everything. And we have been paying it barely any attention.

I have a confession to make. I never actually finished Eckhart's book. I never will.

His call to try to re-engage with ourselves, with our basic experience of consciousness is refreshing. It talks about a kind of knowledge that is often neglected. It's message - to try to re-engage with our own bodies, feel more and think less - is more relevant than ever in today's hectic, always-on world.

The problem with the book is that this is not something that you can read about. It's not something you can easily rationalise.

It's something you have to put into practice.

Monday, 7 February 2011

Thoughts vs Feeling

In the questions following a talk by Martha Nassbaum at the RSA, one audience member mentions The Power of Now By Eckhart Tolle.

Her question relates to how Martha Nassbaum's views - on the value of a participatory and didactic approach to arguing against injustice - and Eckhart's views - that we should be essentially be trying to think less in order to really feel life - could be reconciled.

Martha Nassbaum, having not read the book, is not really in a position to answer. And to be fair, the question was not all that clear, even to someone who has read the book.

Even so, her response is interesting. From the brief description of 'looking inwards' she sees Eckhart's view to be narcissistic and at risk of encouraging less empathy.

Having read the book, I would say that this is exactly not what it is about. The questioner describes it as a 'quirky little book' and that it certainly is. Some of the statements in it would certainly jar with anybody approaching it from a scientific point of view. At it's core though is a call to re-connect with some of the teachings that have inspired Eastern and perhaps also, though now much more obscured, Western spirituality.

Whilst Eckhart does advise keeping part of our energy always focussed inwards on our body, it is too blunt to equate this with narcissism. What he is trying to instill in the reader is contact with something deeper, something that transcends thoughts about the 'self'. At the core of his philosophy is a cultivation of an awareness of out feelings, our very experience of reality. According to him, it is only through the awareness that we can hope to transcend our ego, which is made up of thoughts, and empathise with others.

The exchange struck a chord with me because I also couldn't help feeling distant from some of what Nassbaum was saying. Her obviously humanist views and sense of injustice are difficult to argue with but her academic, intellectual approach felt somehow old-fashioned. As if presenting a rational argument to somebody is going to change their mind. Recent research seems to suggest that it can do quite the opposite, retrenching people into their previously held view. People are often just not convinced by 'reasonable' argument. Just look at the arguments between left and right in America.

If we want a world in which people treat each other better then thinking and debating our differences might help take us some of the way.

True empathy though has feeling at his root. Although Eckhart's philosophy may involve spending time looking inwards, it is ultimately about switching off our thoughts to cultivate human feeling and, with it, the empathy that arises from a realisation of the shared human condition.

Image - Thoughts and Feelings by Jose Alberto Gomes Pereira

Sunday, 6 February 2011

Getting your life together

Is the problem for people today not that life seems to have too little meaning but rather too much?

This is a point I heard raised recently by Dr Jonathan Rowson of the RSA's Social Brain Project on one of their podcasts.

What I think he meant is that the real challenge for people today, especially young people growing up, is finding an inner sense of unity. We live in an increasingly complex and fractured world, in which old certainties of who we are and our place in society have all but disappeared.

We are expected to form our own identities, to be whoever we want to be. Yet with so many competing demands, it's not clear exactly what that identity should be.

We feel like we should be all kind of people - the breadwinner, the friend, the family (wo)man, the socially aware, the creative, the man or woman. As each of these roles is increasingly defined, the expectations we place on ourselves increases. We are pulled in different directions at once. No wonder we have a sense of multiple selves.

The big challenge for our times then is maybe not to find meaning to our lives but to find one meaning that can run across these different aspects of our lives.

Gives the phrase 'get your life together' a whole new light.

Tuesday, 1 February 2011

Market Research: The 'handmaiden' of corporatism?

I want to explore how market research can create the kind of 'thick' value that Umair Haque talked about in his The New Capitalist Manifesto.

Can market research create the kind of value that genuinely - in the long run - contributes towards creating a better shared prosperity?

It's an important question for me personally and not that one that I plan to answer in one post. It's something I want to think about and explore.

It's a thought that I want to one day put into action.

As a starting point, I'm reminded of one of the first essays that I had to write for my university degree. The title of the essay was something like Was anthropology the handmaiden of colonialism?

The implication of the title was that, whilst the early anthropologists were often motivated by genuine intellectual curiosity and even a desire to understand and thus humanise their 'subjects', their findings were ultimately put to use by colonial overlords to subjugate and control those same 'subjects'.

I feel that the same is true of market research. My motivations for getting involved in the industry was an interest in people and what makes us tick. Any commercial aspect was secondary. I wasn't thinking about trying to sell stuff.

I doubt I'm alone. I've met many other like me. The market researchers in Century of the Self seemed similar. Many planners are the same.

But regardless of what motivates us, market research, or advertising, are not intellectual exercises. They are commercial operations. What we discover about people is ultimately put to use in an attempt to influence people to consumer more. We now know that that kind of lifestyle is unsustainable. It isn't in society's long-term interests. It arguably plays on their base motivations without making any attempt to cultivate a vision of 'the good life'.

The trouble with market research is that - in the end - we have no say over how our findings are used. We don't ultimately own our own thinking. So does this mean that market research will always be at the mercy of the client's intention?

Is the only way for market research to add real value to work with the right clients?

Monday, 31 January 2011

Justice beyond politics...

Yesterday I watched the absolutely brilliant Michael Sandel documentary Justice:A Citizen's Guide on BBC iPlayer (thank goodness for proxy servers!)

Sandel's main gist, revealed through interviews with other academics & philosophers and regular people, was that our way of thinking has become dominated by two ideals.

First, that of Kant's Categorical Imperative, the idea that some moral rules should be absolute and the underlying justification for human rights.

Second, and even more powerfully, that of John Stuart Mill's Utilitarianism, the idea that we should be aiming to maximise our collective pool of happiness.

Drawing on the philosophy of Aristotle, Sandel makes the proposal that these two ways of thinking are missing something vital, an idea of what the 'good life' should be, a target for us to aim towards.

His theory really resonates with the conversation I've been having with myself about idealism vs pragmatism.

Kant is pure abstract idealism, removed from the messiness of everyday life and lacking in real emotion or usefulness for that reason. It just doesn't hold up in real life.

Utilitarianism on the other hand, is pure pragmatism and seems to suck any higher purpose out of life. It reduces us to short-term thinking and misguided notions of what is really valuable in the long run. It also focuses our thinking sharply on individual needs at the expense of collective interests. It has helped create the kind of politics that aims to appease rather than inspire.

As we wake up to the fact that this kind of individualism is not only destructive but also misguided, we need to re-orient our society to become one that can accomodate ideals and a willingness to talk about the kind of world we want to live in but also takes account of the messy nature of reality and of our way of thinking. We need our moral ideals to be based more on empathy than on abstracted reason.

Of course, Sandel isn't the only one talking about this. The Tory rhetoric about the big society plays to the idea of a more involved citizenship in which we all play a part in shaping the world. The rhetoric though is undermined by cuts that are disproportionately affecting the poor. Without moves towards a more equitable distribution of income then talk about a more involved citizenship and us 'all being in this together' will ring hollow.

Perhaps then it is Sandel's grass-root citizen-ship groups that offer our best hope. But whilst these are admirable and will undoubtedly lead to more positive outcomes, I don't believe they are enough alone.

The pragmatic mode of thinking in politics can't be isolated from the concurrent growth of business and corporations. The notion of the consumer has penetrated political thinking and shaped the way the political parties approach the electorate. Often they seemed to have borrowed the worst tactics, playing to underlying wants and desires rather than offering a compelling vision of what we really should be doing.

Business too needs to start offering a genuine vision of what the 'good life' should be and letting this guide what they do. There are some positive signs that this beginning to happen but, as in politics, it needs to extend beyond mere rhetoric, and be an authentic guide to action, even to the extent of corporations beginning to take a more active role in political lobbying if necessary.

Finally, the program just reinforced for me what a wonderful thing the BBC is for airing this kind of programme. Over my lifetime, I have seen their content gradually dumbed-down, in the name of competing with commercial stations which have often churned out lowest common denominator crap. But with the introduction of digital and BBC4, they're back to producing television that really does have the potential to educate.

As the zeitgeist begins to switch, their mission to 'To enrich people's lives with programmes and services that inform, educate and entertain' feels more relevant than ever.

Friday, 28 January 2011

Rethinking Freud

Like all of us, Freud’s views were shaped by his time. For Freud, the horrors of the First World War left him with the point of view that man was fundamentally brutal and egoistic. Society was a restraining force, holding man’s worst impulses at bay in the interests of the group.

It’s from this that all Freud’s talk about repression comes from. If people were to act in the way that they really wanted, then life would be hell. We’d all be raping and assaulting each other.

This view has been at the root of much modern thinking. And it’s pretty sad when you think about it. It tends to suggest that our darker feelings - that we do undoubtedly have – are our true selves. We just hold back on them for the sake of the others.

Happily then, this view seems increasingly at odds with the evidence.

Contrary to the Freudian view, babies are drawn to their mother not just as a source of food but because they have an even more powerful drive towards human closeness.

As we grow older, it is our sense of connection to others that is the basis of sound mental health and wellbeing, especially the connections that we experience as a child. We seem biologically equipped to relate to other in a way that isn’t rational but much more emotional. We can literally feel other people’s feelings, as their behaviour fires the ‘mirror neurons’ in our own brains.

In the same way that Freud was influenced by what was happening around him, so are we all. Freud’s influential theories – that humans are fundamentally bad, repressing their true nature for the sake of society – will have been self-reinforcing, internalized by the generations that grew up with them and, to some extent, shaping their beliefs and even behaviour.

Hopefully then, as the new view of humans as pre-disposed towards empathy gains currency, it too will be self-reinforcing, creating a virtuous circle in which people are willing to believe that others can act out of desires that are not fundamentally self-interested but have to do with developing stronger relationships that, in the end, benefit us all.

This post was inspired by my current read – ‘The Empathic Civilisation’ – by Jeremy Rifkin – highly recommended!

Thursday, 27 January 2011

Universal Techno

Brilliant 90s French documentary on the roots of Techno featuring interviews with Derrick May, Mad Mike, LFO, Warp records and footage from Sonar 96.

Most of the interviews are in English but for the other you might want to have a French dictionary handy...

Part 1

Part 2

Part 3

It's striking how the real pioneers were motivated by making music for it's own sake, with no real hope of finding any success.

The Internet has undoubtedly been a good thing for music, empowering artists to bypass the major record labels, make the kind of records they want and find an audience.

But at the same time, by connecting musicians to a potential global audience, it's also made them more savvy.

Perhaps there's been a certain creative innocence - music made without (realistic) dreams of success - lost in the process?

Wednesday, 26 January 2011

Insides vs Outsides

Self-esteem.

We all suffer from a lack of it sometimes. And I've noticed that when I do, it usually stems from having been sitting in front of a computer screen, plugged into the lives and thoughts of everybody else out there.

Although we call it self-esteem, it actually seems to have a lot more about how we feel about everybody else than how we feel about ourselves.

Or rather, it has to do with how we feel in relationship to others. Which are after all the only way that we really do exist.

The very notion of self-esteem serves to lay the blame squarely at our feet. I'm not good enough. Or rather, I'm not good enough to feel good about myself"

Typical of a society that places so much emphasis on the individual, self-bounded and distinct from others. But not so helpful from an emotional point of view.

Because the best way to change our self-esteem, is probably not to think about changing ourselves but to think about changing the way that we relate to others.

Technology has made it easier than ever for us to form social connections. But it's also disembodied the way that we relate, reducing it to pictures or words on a screen and removing any depth of emotion or empathy.

We socialise whilst sitting alone, stuck in our own feelings, taking in the lives of others as they choose to project them.

Unlike a real face-to-face connection, this way of relating is one sided. It's our very real feelings, complete with vulnerabilities and emotional needs vs everybody else's holiday photos and witty status updates. Our insides vs everybody else's outsides.

No wonder it's bad for our self-esteem.

PS - the insides vs outsides thing I picked up from a brilliant Oliver Burkeman talk from the RSA about how we can all become (slightly) happier. Definitely worth a listen!

Monday, 24 January 2011

The New Capitalist Manifesto

Like it or not, we live in a world in which business wields enormous power. Corporations long ago super-ceded government as the dominant force in Western society.

Which is worrying because business is at its heart motivated by one thing: making a profit for its shareholders. As far as they can within the laws, the argument goes, they are required to do so, regardless of the wider consequences.

Even more worrying, thinking within business has become increasingly short-term, as the ability of shareholders to move their money to where the immediate profits are has increased, a trend bolstered by short-term incentives for executives within the corporations.

As we wake up to the fact that we’re living on a finite world with an economy that demands constant growth and that in developed nations our sense of fulfilment relative to ‘progress’ long since reached a plateau, this way of thinking seems increasingly unsustainable.

Business as usual is no longer an option. But the commercial world runs so much to the core of our way of living that it needs to be part of the solution. We desperately need a new business model. And Umair Haque, whose inspiring blog posts I have followed for some time, in his new book, The New Capitalist Manifesto, offers an inspiring vision of what that might look like.

Haque’s first great insight is in framing the problem. We’ve moved from a world that resembles a ‘game reserve’ to one that we now know is much more like an ‘ark’. It is small and crowded, with finite space and finite resources. That shift requires a dramatically different approach to how we think about our role and responsibilities.

Within this framework Haque then redefines what we need to think of as ‘value’. At the moment, we are too often creating ‘thin’ value - financial profit with no eye on the real social or environmental costs. In order to build long-term prosperity, we need to be creating ‘thick’ value:

“profits whose benefits accrue sustainably, authentically, and meaningfully to people, communities, society, the natural world, and future generations.”

The idea of ‘hidden costs’ or ‘externalities is nothing new – whether it be the health costs associated with the profits generated by fast food companies or the carbon costs of the profits generated by oil firms. But what makes Haque’s explanation so inspiring is the way he moves the conversation on from talking about ‘costs’ to talking about ‘value’.

This new perspective moves the goalposts. We are no longer talking about a problem to be solved but an opportunity to head towards.

Underpinning his vision, Haque highlights a set of companies that his analysis has identified are already, imperfectly and in different ways, trying to create more authentic value – from Google to Grameen, Nike to Walmart – and at the same time outperforming their competition.

Whilst none of the examples are perfect – and I would argue are not always creating so much more ‘thick’ value than their competitors in some important respects – they do show that successful, forward-thinking companies are increasingly beginning to think about value in a different way, to both their own advantage and that of society in general, painting a picture of a world in which business increasingly competes on the basis of creating real value that genuinely improves people lives.

Above and beyond the business case, Haque’s vision is one of ideals, as he himself explicitly states:

“Here’s the deeper, perhaps more fundamental belief underpinning them: think bigger. Change the world for the better.”

There’s obviously a long way to go before we live in a world where companies are truly competing on the basis of contributing to a wider societal prosperity. But at the core of the book’s argument is a strong and compelling case for business taking a longer-term view, pre-empting shifting consumer demand and government regulation.

Politics itself is notable for its absence here. This is obviously not Haque’s expertise and part of the book’s strength is in its single-minded intention to be a call to arms for business. But I can’t help wondering if there is something deeper at play too – namely the near sacrosanct modern-day division between business and politics.

Because without the political will to shape the regulatory and financial framework under which corporations operate, then I fear that business will never fully develop the new ‘institutional cornerstones’ that Haque envisions. And when even the conditions on which Haque predicates ‘thick’ value are themselves political hot potatoes (try telling some people their SUVs and Big Macs are actually worthless!) the case for the walls between economics and politics start to seem like a barrier in themselves.

As the clock ticks, and leading business figures reportedly talk in private about how they would like to change more quickly than they feel they feel able to, the need for them to create ‘thick’ value but also champion the need for it – via political lobbying if needs be – has never been greater.

Friday, 21 January 2011

The case for the right brain

An absolutely brilliant talk from Ian McGilchrist at the RSA, a brief introduction to his book The Master and the Emissary...



Touches on so many things that I have been feeling over the last few years and have strugged to put into words. Probably because they're an expression of my right brain!

It's these same feelings that have in part inspired me to write this blog and that I feel are at the root of much of my disillusionment with the way the modern world - and the corporate world in particular - works. So much creativity and positivity held back by lifeless bureaucracy, counter-productive 'processes' and a need for certainty.

The most interesting thing about McGilchrists thinking is his intellectual background and the balanced approach that this gives him:

"Nobody could be more passionate than myself about language, about reason, it's just that I'm even more passionate about the right hemisphere and the need to return what that knows to a broader context.

It's inspiring to hear a serious scientist starting to make the case for looking beyond rationality although, as he says, he still feels he is putting his neck on the line by doing so.

Heartening then that he isn't actually the first scientific thinker to make this point. McGilchrist ends his talk with this beautiful quote from that well known proponent of staring out of windows as a way to inspiration, Einstein:

"The intuitive mind is a sacred gift and the rational mind is a faithful servant. We've created a society that honours the servant, but has forgotten the gift."

Thursday, 20 January 2011

Open your eyes...

Revolutionary wisdom from Immortal Techniques...



I heard this song a few months and it's stuck with me since. Some part of me feels that it's a little extreme but so much of what he says rings true.

And as someone says in the comments, it gives me goosebumps.

I don't believe that revolution is the way forward, but then I'm a privileged first-world middle-class white male.

But I do believe that we need voices like this. And if anybody can vouch for authenticity then it's Immortal Technique - who self-released his own albums and used the profits from his latest to travel to Afghanistan and set up an orphanage!

But the irony is, that if a mainstream label had the chance then they would snap him up in an instant, just like the song says.

They would be happy to eat up his revolutionary talk. And in that one transaction, his authenticity would be gone.

Monday, 17 January 2011

People want to act and not buy ethically

Sticking to the subject of optimism, I want to write a post that I've had in mind since I first started this blog...

Research into what motivates people to buy the things that they do makes for pretty depressing results. I know this from first-hand experience but it's a picture that's also now emerging more widely.

For example, according to the Journal of Marketing in September 2010: 40% of consumers say they are willing to purchase green products but only 4% of consumers actually do when given the choice.

So all the claims that people have been making about buying more ethical or greener products have turned out to be exactly that. Just claims. Good intentions, high ideals, trumped at the check out by more pragmatic motivations.

And before I start sounding holier than thou, I definitely include myself in this. I've tried buying ethically, I've tried to only buy what I need, I've tried to buy everything second hand. Some of these behaviours have stuck, some have partially stuck. But after occasional bursts of idealism I always fall back to a pragmatic default, driven by more immediate concerns: price, convenience, quality, acquiring nice new shiny stuff.

It's not that people don't care about the issues. They do generally want to feel that they're doing their bit. But it's bloody hard to buy ethically all the time!

And our shopping habits feel like such a small part compared to other aspects of our life. Like work, where we seem to spend more and more of our waking hours.

Some of the marketing people we talked to seemed surprised when we told them this. They thought our research was painting a negative picture. But their optimism was more reflective of their own desires than those of everyday people.

People working in marketing - like other people - want to feel that they are doing their bit to help. They want to feel good about the work that they are doing. They want to lead the brands they are working with in a more ethical direction. Deep down they probably don't feel too great about creating more adverts to just sell more stuff.

But at the moment, they sometimes seem to feel that they can only push their company in a more ethical direction if it directly appeals to their target consumer. If it is going to sell more stuff. So they're sometimes quite happy to assume that this is the case.

But people don't really care what brands are doing. By and large, they don't really feel that it's their responsibility. It's something that brands and corporations should be doing anyway.

Marketers, like everybody else, want to feel that they're doing valuable work. It's work where we spend most of our time and it's at work where we feel we can really make a difference. It's also at work that we can potentially get the most personal value out of feeling that we're making a difference, as drudgery transforms into a genuine cause to get behind.

Instead of looking to their customers to give the go-ahead for more ethical behaviour, companies should be taking the lead. Because these intrinsic motivations will attract and get the best out of their employees. And this will eventually lead to a better product, more loyal customers and yes, even better marketing.

Saturday, 15 January 2011

The positives of negativity

There's been a lot said about the the way that comment sections on the internet often brings out the worst in people. Freed from social constraints and real human contact, people tend to give free reign to their baser emotions. They say nasty things that they would never say if they were looking another person in the face.

And you don't need to look far for evidence of this. If you want absolute proof then just head over to 4chan and spend 10 minutes browsing through some of the threads there. But just remember that it's not possible to 'unsee' stuff. You've been warned.

For more SFW but no less iron-clad evidence, look at just about any thread on Guardian CiF, supposedly the home of progressive values. Whilst there are undoubtedly many measured voices amongst the commenters, a personal insult or snide comment is never far away.

George Monbiot has written an interesting piece about 'astroturfing': the practice of organised groups -maybe in the pay of those in power who wish to protect their interests - orchestrating comments on the Internet to make a political or corporate point. No doubt this is a real concern. Never has it been truer than today that it's unwise to believe everything that you read. But it's not the point that I want to make...

At the risk of sounding negative myself, I want to talk about the counter-trend towards positivity. Because whilst the anonymity of the Internet has led some to lose compassion, it's open-ness has also led to a sense of fawning positivity amongst others.

It's a truism that 'It's not what you know, it's who you know'. But in the era of 'social networking' it's become easier than ever to make connections with 'strangers'. And the most obvious way to make connections is to be nice and complimentary to other people. To praise their work.

Looking at the use of Twitter in particular, this connecting seems to have turned into collecting for some as people work to attract followers and build their 'share of voice' as if 'It's not who you know, it's how many people you know'. And again here, being negative isn't likely to win you many friends. Or, in that case, influence.

Now, I don't mean to praise negativity for the sake of it. Too often, negativity can kill an idea before it has had time to really flower. And positivity can help bring the out the best of it.

But at the same time, too much positivity can also kill creativity by refusing to look for different angles or challenge the status quo. It can lead to a narrowing of debate - as in the famous 'echo chamber' that is too often the blogosphere.

When I was working in market research I sometimes got the same feeling when we were reporting findings back to clients about the way people were living. How were people's lifestyles changing? What were the big trends? What effect was technology having on their lives?

We tended to focus on the positive aspects of these changes because this was what it felt like the marketers we were speaking to wanted to hear. They wanted to tap into and accentuate the positive aspects of people's lives. They wanted to make them feel good. This was where the leverage was.

They didn't really want to hear about the negative.

But it strikes me now that in taking this perspective, you're going to miss the bigger picture. For me, the really inspiring voices of today are those that are challenging the status quo, that are going against the grain. And the really big innovations are going to come from those that address the negative aspects of our lives and not just keep on trying to accentuate the positives.

It's an attitude summed up perfectly by Honda in the words of an unusually inspiring piece of television advertising: "Hate something, change something, make something better".

Let's hope that really is their attitude and not just another piece of slick marketing...

Thursday, 13 January 2011

Just be yourselves...

I realised a couple of days ago that I've been having an argument in my own head recently about the right approach to life. Whether to be idealistic or pragmatic?

On one side it feels like their isn't enough idealism in the world today. Politics is motivated by winning the next election and doing whatever it takes to get so. Business is all about selling as much as possible to maximise shareholder value regardless of the costs. Thinking is short-term, guided by immediate gains and not long-term vision.

On the other hand, that's the world we're living in. You may have the most high-minded ideals but what good are they if you can't win an election or make a living. We all want to get ahead in the world.

I came across this interesting piece on George Monbiot's blog (a true idealist if ever there was one!) about how extrinsic values have come to dominate our age. And what he says feels right. And it does feel like we should be trying to redress the balance and shift our society towards one that places a greater value on intrinsic values.

But on a personal level it's much more difficult to abstract. Part of me is shit-scared that if we don't then there won't be much of a future for any of us. But another part of me just wants to live my life and not have to worry about the bigger picture.

Being idealistic is hard in a society that has short shrift with ideals.

Another theme of our time could be the maxim to 'just be yourself'. I heard this parroted out over and over again as I was growing up. In pop songs, on TV, in the media. And it always instilled a deep sense of insecurity in me, a worry that 'myself' wasn't good enough. Or even more worrying, that I didn't know who myself was.

But I now realise that this is just trite pop psychology. Buddhist thought has always denied the existence of a self, insisting that we're just a bundle of competing drives and desires, a view now backed up by modern-neuroscience (like so much of Buddhist thinking and practice).

Much better advice might be to 'just be yourselves, or at least try to navigate a path through life with an understanding of your competing needs and desires'.

Not quite as catchy and certainly not as as simple but, for me at least, a more accurate description of the human condition and what I intend to do.

So with that thought it's no longer an argument I'm having in my head but a good-natured debate and one that I intend to carry on having.

Thursday, 6 January 2011

The 'blog name' post...

Marketing at it's worst. Bill Hicks says it better than I ever could...



Judging by the views and comments on this video most viewers out there agree. But believe it or not, most people I've met whilst working in marketing aren't evil people. Increasingly though, they do seem to feel that what they're doing is, well... not evil but not a force for good either.

They recognise better than most the extent to which marketing is serving to advance consumerism. And they realise that this isn't sustainable. With many this doesn't sit easily.

But Bill's advice is a little too extreme. And even changing career isn't easy when you've got years of experience behind you and a life to support. So there is an increasing number of marketeers trying to re-shape marketing from the inside.

There are plenty of blogs out there from conscious marketers. I've also witnessed this in conversations with marketing and ad people I've worked with.

But I also know it because it was the way that I felt when I was (indirectly) working in marketing. In the end I was looking for any way in which I could hope to make a positive difference because these were the only moments that I really got a sense of satisfaction from my work.

Thus the title of the blog - Marketing Will Eat Itself.

Incidentally it's also a variation on the name of my favourite band when I was an 11 year old boy. Thanks God for Youtube because this CD is long long long lost...

Wednesday, 5 January 2011

The Century of the Self II

Have just watched the third and fourth episodes of this brilliantly insightful and though-provoking documentary series





The second half of the film examines the rise of the 'individual' as an essentially political movement and it's co-opting by business as a way to market products to enable us to feel like individuals. It goes on to chart the rise of the same phenomenon in politics, with politicians focussing on individual wants and needs as a means to win elections.

Whilst this has obviously been an effective way to win elections, I would guess that it is also at the route of my generation's disillusionment with the political process. As Derek Draper say in an interview towards the end of the programme "politics and leadership are about engaging the public in rational debate about what is best" not catering to their unfiltered and unrealistic wants and needs.

The real tragedy is that Tony Blair et al probably believed that this was the right thing to do by the people in country, place the power directly in the hands of people. But of course, people don't have proper understanding of the context behind the decisions that need to be made. They 'want' lower taxes and they 'want' better public services. That doesn't mean it's possible or that politicians should be offering it.

In many ways this is the same problem that I saw with much commercial research. Without the context how can consumers possible tell you what to do? And in the long-term, what they are looking for is leadership and not just blind fulfillment of their immediate desires?

That may get you short-term success but it won't build long-term sustainability or real innovation

Tuesday, 4 January 2011

The Century of the Self

I've spent the last couple of hours watching the first half of the BBC documentary 'The Century of the Self' on Google video





The series charts the influence of psycho-analysis on the role of politics in business in the West. The first program centers of Freud's nephew - Edward Bernays - the founder of modern PR. He is presented as the first person to really link the power of persuasion to people's unconscious desires. It examines the shift after the first world war from a nation of citizens to a nation of consumers and the role that consumerism was hoped to play in taming the irrationality of the masses and creating a safe society.

What seems so strange to me now is the thought that being people's irrationality was somehow something to fear, although I guess the backdrop of the second world war and instability in Europe is what gave lie to this idea.

The second program continues where the first left off by exploring in more depth the link formed between business and psycho-analysis. It looks at how business took on board the lessons of appealing to unconscious desires to sell products via the Ernest Dichter's Institute for Motivational Research and the focus group. It talks about how psycho-analysis and the consumerism it was affording was seen as a way of empowering society by meeting people's needs and strengthening the ego.

I can't believe that as someone working in qual market research that I've not seen this before, although I'm not sure how well it would work as a motivational tool.

At the end of the programme, it looks at the rise of dissenting voices arguing that the control exerted on people by these techniques in the name of society is actually damaging and that we should be looking more at society as the source of violence and discord.

For example Arthur Miller: "There's a preconception that suffering is somehow a mistake... possibly the greatest truths we know have come out of people's suffering"

Or Martin Luther King: "There are some things in our society to which I'm proud to be maladjusted"

Watching has got me thinking about a debate I've been having in my head about whether people can really be trusted to want the right thing from businesses, from politics? Whether some degree of paternalism is desirable or even necessary in today's world?

According to the documentary there was a similar debate going on between Edward Bernays - who believed that people couldn't be trusted to know what they wanted - and Roosevelt/Gallup - who believed that people could.

The question brought up by this film is if, after nearly a century of mass-consumerism, we are still dealing with the same 'self' that we were back then? How deeply has a consumerist way of thinking penetrated our mindsets? And shaped the options for action available to us?

Guerilla Marketing?

I just quickly grabbed the video in my last post to give an example of Theo Jansen's work. What I didn't realise at the time - having not watched the video through to the end - was that the video was 'brought to us' by BMW.

So given that this is exactly the kind of subject that I want to write about on this blog, how should I feel about this?

Well part of me does feel that it devalues the work. It is no longer of value on it's own. It has been co-opted to serve the purposes of BMW. This does detract from my feeling about Theo Jansen and the work on display.

I'm obviously not alone in thinking this way. On the YouTube page for the video the highest rated comment (by far) is 'This looked awesome until the BMW logo popped up.'

Another representative comment of this point of view:

'this guerilla marketing thing makes me puke sometimes...

would love to see a documentary about that guy..

o wait it's not available in my country because sony banned it.. puke again..'

On the other hand, if BMW want to spend their marketing money bringing something amazing like this to people's attention then it is surely an improvement on more banal advertising?

And there is a certain fit with the product, another view represented in the comments:

'I'm not blind...lol. My view of it is that Theo was an Engineer gone artist. He is really both - and BMW is an Engineering company, and an amazing one at that - makes perfect sense to me that they are backing his artwork.

Saying a car is a kinetic sculpture isn't really splitting hairs. What BMW engineers accomplish IS art, and cars are metal sculptures - kinetic ones at that.'

I think I would feel less uncomfortable if the association were more upfront. At the end of the day, this minute or so long film just feels like a traditional advert. Everything that Theo says is taken in good spirit. He is talking about art and engineering. Noble pursuits. He has created something beautiful.

Then at the end of the film, we realise that it was all trickery. He wasn't actually talking about his creations at all, he was talking about BMW. They are the ones who we should care are marrying engineering and art.

Which in the end leaves it all feeling underhand and inauthentic. An attempt to borrow cool with little substance.

The pragmatist in me is telling me that corporations are going to play an increasingly role in the arts and we should be happy with that. But something stronger in me feels that this is perhaps looking in the right direction of what marketing needs to become but is really just more of the same.

If you're going to bring us a cool film about what somebody else is doing, then do it properly and don't co-opt the meaning fr yourself. By all means use a logo but put it at the start, like a film company would.

Or make a film about what you're actually doing.

Or genuinely collaborate and make a film about that.

But be transparent and don't try to blur the boundaries because it just ends up feeling fake.

My New Year resolution...

I watched a lot of TV over the start of this New Year in Japan. Most of it utter crap. But one thing I saw stuck in my mind...

It was a programme about a designer called Theo Jansen who creates what he calls 'kinetic sculptures': utterly amazing machines that seem almost alive and remind me of some of Miyazaki's creations in Spirited Away...



One thing he said chimed with me. Talking about creation he said something along the lines of '9 out of 10 things that you make will be rubbish but it's the 1 in 10 things that make trying worthwhile'

So my New Year resolution to myself is to try and create something here. Maybe 'create' is too grand a word. But I want to begin recording some of my thoughts, about business, marketing and advertising and how they can be better. About Market Research and whether it can find a more positive role. About my other interests, mindfulness, body awareness and screen culture. About interesting books I read or articles I come across.

My intention is not to think too much about what I write. Or rather, not to let being uncertain stop me from writing. So let me make this disclaimer now - what I write here is my view at the time of writing but it is almost definitely not right and I may no longer agree with it.

So everything I am going to write here is work in progress. But by recording something I hope to move my thinking forward and hopefully create something at some time that I can be proud of. Even if just for the effort that has gone into it.